This one had the basics, but there were 2 major areas that were NOT serving the SDR manager reading it
Trying to find out what is working on your team doesn't just have an upside, it has a REAL down side
10 years ago, the big push was "Visibility! We need more Visibility!"
We've all been there before. It's looking bleak, your rep is on their way to a PIP, and you're just trying to make sense of it.